Terms of service

Last updated: 14 October 2026

Website terms of use

The website kiveloshop.com is published by André Engel, sole trader (EI), RCS Paris 131 005 498, 47 rue Vivienne, 75002 Paris, France. By browsing this website, you accept these terms of use.

Purchases

Any order placed on the website is governed by our terms of sale, our return and refund policy and our shipping policy.

Use of the website

You agree to use the website fairly, without trying to disrupt how it works, to access data that does not concern you, or to place fraudulent orders. If you create a customer account, you are responsible for keeping your login details confidential.

Content

The texts, photos, logos and layout of the website are protected by intellectual property law. Any reproduction without permission is prohibited. Product information is given in good faith; it does not replace a vet's advice.

Availability

We do our best to keep the website available at all times, but it may be interrupted for maintenance or in the event of a technical problem.

Personal data and cookies

Your data is processed as described in our privacy policy. You can manage your cookie choices at any time using the cookie banner.

Governing law and contact

These terms are governed by French law. For any question: contact@kiveloshop.com.